We collect personal information that identifies, relates to, or could reasonably be linked to you. This may include:

• Contact details – name, billing/shipping address, phone number, and email address
• Financial details – payment card info, billing confirmation, transaction details
• Account details – login credentials, preferences, saved items
• Transaction history – items viewed, added to cart, purchased, returned
• Communication – customer service messages or reviews
• Device and browser info – IP address, cookies, network identifiers
• Usage data – interaction with our website or ads

• Directly from you – through purchases, account creation, contact forms
• Automatically – through cookies and analytics tools
• From third parties – including service providers and advertising partners

We use your information to:

• Provide, improve and personalise the Services
• Process payments and fulfil orders
• Send updates, shipping notifications, or service messages
• Market and advertise our products and offers
• Prevent fraud and maintain site security
• Comply with legal obligations

We may disclose your personal information to:

• Shopify and its affiliates
• Trusted third-party service providers (e.g. payment processors, couriers)
• Marketing and advertising platforms
• Government authorities or law enforcement (if required by law)
• In case of a business sale, merger, or restructure

Our store is hosted on Shopify Inc. Shopify provides the platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure data storage and databases.

Shopify may use your personal information for analytics and advertising. For more information, please see the Shopify Privacy Policy.

Our site may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.

Our Services are not intended for children under the age of majority. We do not knowingly collect data from minors. If you believe your child has provided personal information, please contact us so we can remove it.

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Depending on your location, you may have rights to:

• Access or correct your personal information
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at hello@thepawfecttrio.com.

We may transfer your personal information outside of your country of residence. Where applicable, we will rely on lawful transfer mechanisms, such as Standard Contractual Clauses (SCCs).

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with the updated date.

If you have questions, complaints, or would like to exercise your privacy rights, please contact us at:

The Pawfect Trio
Email: hello@thepawfecttrio.com
Address: 12 Baranduda Drive, Baranduda VIC 3691, Australia
ABN: 97 440 889 184